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Home > Support > I am getting SPAM through my website forms.

 

I am getting SPAM through my website forms

What you are experiencing is what is commonly called "contact form spamming". Spammers employ an automatic script to auto-submit SPAM information to your contact form. They do this to "test" the form to see if they can use it to spam others, to cause a general nuisance or they might have some nefarious motives like causing network contention or web server outtages.

Here is an article that might help you understand the problem: http://www.sitepoint.com/blogs/2005/08/03/dealing-with-automated-form-spamming

Currently there are only a few ways to prevent this type of spamming. Sometimes the problem comes and goes as different spammers "test" your form. Most of our clients just ignore the problem while others try to fix it. You can set up some local Rules in your mail client to filter out the spam.

You can also rename your contact forms so that the spambots don't target them any longer. This is a short-term solutions. Sometimes this helps for while; either the spammers won't try to figure out your new form name or it will be some time before another spammer's spambot comes across your form with its new name.

The best way to combat this problem, and you've probably seen this used on other sites, is to add a "CAPTCHA" component to your form which is where a person or program has to _read_ and then copy a string of text that appears as an image in a box. Here is an example:

http://www.codeproject.com/aspnet/CaptchaImage.asp

If you would like us to integrate a CAPTCHA component into your site, please contact our technical support team at support@webheadgroup.com.  Please be aware that spammers are always looking for ways around any anti-spam measures you
may utilize.

 
Phone:
(210) 354-1661
(210) 354-1662
 



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